Privacy Policy

1. Who we are

Onvira is a digital agency based in Kenya that helps businesses grow their online presence. Our services include website development, SEO, Google Maps registration, digital marketing, cybersecurity advice, and WhatsApp automation.

When you use our website or contact us, you are sharing information with Onvira. This policy explains how we handle that information responsibly.

2. Information we collect

We collect information in the following ways:

• Contact form submissions — when you fill out our contact form, we collect your name, business name, phone number, email address, and any message you provide.
• Email correspondence — if you email us directly, we keep a record of that communication.
• Website analytics — we may collect non-personal data such as pages visited, time spent on the site, and general location (country/city level) to understand how people use our site.

We do not collect sensitive personal information such as national ID numbers, financial account details, or health records through this website.

3. How we use your information

We use the information you provide to:

• Respond to your enquiries and provide the services you request
• Send you relevant information about our services if you have consented
• Improve our website and services based on usage patterns
• Comply with legal obligations where required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How we store and protect your information

Your information is stored securely. Contact form data is received through Jotform, which uses industry-standard encryption. We access this data only for the purpose of responding to your enquiry.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected or as required by law. If you wish us to delete your data, you can request this at any time.

5. Sharing your information

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers — we use tools like Jotform (form handling) and may use analytics tools. These providers are bound by their own privacy policies and only process data on our behalf.
• Legal requirements — if required by Kenyan law or a valid legal process, we may disclose information to the relevant authorities.

6. Cookies

Our website may use cookies — small text files stored on your device — to improve your experience. For full details on how we use cookies, please read our Cookie Policy.

7. Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the relevant data protection authority in Kenya

To exercise any of these rights, please contact us at hello@onvira.co.ke.

8. Third-party links

Our website may contain links to third-party websites such as social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Email: hello@onvira.co.ke
Location: Nairobi, Kenya